Gettimely Reviews
Gettimely has an overall rating of 4.5 based on 23 reviews. Customer feedback on Gettimely is mixed: Gettimely reviewers highlight positive aspects like user-friendly interface, excellent customer support, efficient scheduling features, customizable options, which strongly appeal to service-based businesses, appointment-based industries, small to medium enterprises, professionals seeking scheduling solutions. However, Gettimely is often criticized for its limited integrations, occasional bugs, higher pricing for small businesses, learning curve for new users.
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How would you rate Gettimely?
All Gettimely Reviews (23)
silvermouse933
January 29, 2023
"Timely's Response Time is Impressive"
Timely has been awesome at getting back to questions and providing straightforward answers.
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JordanWood
January 25, 2023
"Timely is Awesome!"
I really dig Timely; it's super organized and super user-friendly. I'd totally suggest this to any business owners running a salon or clinic. Big thanks to Timely x
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bigbear319
December 23, 2022
"So Much Knowledge to Gain from This..."
This system offers a ton of information, and a lot of it is pretty straightforward to understand. I've had a few queries, and the responsive team has consistently gotten back to me fast, providing help whenever I required extra support.
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HughWatts
December 19, 2022
"Money Owed to Me"
I’ve got a monthly payment that’s still pending. I’ve reached out via email to sort it out, but they keep insisting that all payments are current (I haven’t seen one since November 1st). I’ve tried calling multiple times, but the out-of-office voicemail is still on, even though it claims to be open at 8:30 (and it’s now 8:49). The voicemail says to leave a message and they’ll get back to you, but it cuts off before you can even do that. Once I finally get my cash, I’m definitely switching to a more dependable booking system.
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sheltonstephanie57
December 14, 2022
"Excellent Support When It Counts"
As a newbie in the business world, I truly valued the quick response from a team member who was patient and provided a detailed guide to help me sort out my problem. This really helped me clear my mind and focus on my next client without distractions. The follow-up from the staff made me feel like there was someone who really cared and provided me with the support I needed.
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Mark.Harrison
November 02, 2022
"HEAVEN HELP YOU IF THERE'S A PROBLEM"
I really dig this system because it's super easy for both me and my clients. BUT HEAVEN HELP YOU IF THERE'S A PROBLEM. Their response is either to dismiss you or claim there's no issue on their side. My clients are missing their appointment reminders, which has set me back hundreds of dollars. They refuse to tackle this problem! I've requested to chat with a manager, but NO RESPONSE! I've been totally overlooked 😡.
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browntiger435
September 12, 2022
"Tech is awesome when it’s functioning"
I totally get how annoying it is when tech goes haywire. I reached out to Timely because I wasn’t getting my daily appointment report. They got back to me pretty fast, letting me know that the issue was passed on to their tech crew for a deeper look. Given our time zones, it took four days to sort it out, and I had to go back to using my paper planner. Super relieved it’s all working again. Big thanks!
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bigcat451
August 27, 2022
"Awesome setup!"
I've been using Timely for a few years now. It's an incredible system. Their support crew is unmatched. They're always quick to respond and super fast. Rarely run into tech problems, but when I do, they fix it in no time. Everyone is really friendly and ready to help. Overall, it's a fantastic system for reporting, booking, and just plain easy to use. A real all-rounder.
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tinybear829
July 22, 2022
"Timely: A Game Changer for My Salon"
For years, I’ve relied on Timely for my hair and beauty salon, and I can genuinely say it’s the top-notch system I’ve ever used. I’ve tried a handful of options over the years, but Timely stands out as the simplest, most affordable, and most user-friendly system I’ve come across. Plus, the support and help from their team is unmatched. I’d totally recommend it without a second thought.
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LeonardCarlson
July 16, 2022
"Feels like a comfy old sweater."
I've been using Timely for ages—honestly, even if I wanted to switch, I just couldn't. Timely reminds me of that cozy old sweater you just can't bear to throw out. It's more than just that; it's a fantastic system. While it might not fit my business perfectly, it handles everything for me, making my admin tasks a breeze. I'm naturally a bit lazy, so having a system that manages my bookings, payments, and general admin is just perfect for me.
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evadd1980
June 06, 2022
"Timely is Amazing!"
I absolutely adore Timely! Yeah, there are other booking platforms out there that do similar stuff, but honestly, it's the customer service at Timely that really sets it apart! Their setup guides are super user-friendly, especially for folks who aren't too techy (they include plenty of visuals and videos). Plus, they've got a Facebook group for users, which is super helpful!
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CamilaBarnes
May 10, 2022
"Lightning-quick customer service"
We've been using Timely for ages! Absolutely love the software, but ran into a hiccup recently. Our sms reminders weren't going out. Mike got back to us super fast and resolved the sms problem right away. He provided clear instructions on how to fix it, and we had our reminders up and running in just half an hour. Really grateful for his assistance 🙌
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happycat576
April 24, 2022
"User-friendly but pricey for employees"
It's pretty straightforward to use and comes packed with awesome features.
That said, there's no loyalty program for long-time users.
Honestly, I don't get why it costs an extra £30 for each staff member, especially since there's no reward or loyalty incentive for sticking with them.
I noticed they have a deal right now for newcomers to snag 40% off for the first 6 months—why not extend that to loyal customers who've been around for ages?
Plus, it seems fair to charge less for staff who only work one day a week.
That said, there's no loyalty program for long-time users.
Honestly, I don't get why it costs an extra £30 for each staff member, especially since there's no reward or loyalty incentive for sticking with them.
I noticed they have a deal right now for newcomers to snag 40% off for the first 6 months—why not extend that to loyal customers who've been around for ages?
Plus, it seems fair to charge less for staff who only work one day a week.
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Gwendolyn.Gregory
April 10, 2022
"Exceptional Experience"
I can't say enough good things about the Timely service and the support that comes with it. This system has really cut down on my time and stress levels. My clients can now handle their own bookings, cancellations, and rescheduling. I still maintain control over everything. Honestly, it feels like my business has leveled up. It's user-friendly, and if you hit a snag, there's always someone ready to help you out quickly!
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goldenfish978
April 03, 2022
"Effortless, Straightforward & Trustworthy!"
I've been using Timely for my hair salon for quite a while now, and I gotta say, it's really easy to work with, super user-friendly, and totally dependable. If you ever run into an issue, they’re quick to help out—my question got sorted in less than an hour with clear instructions that I could follow without any hassle. Honestly, I can't find anything to complain about Timely or the fantastic team working behind the curtain!
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